Who is responsible for supplying water service to current customers during the transfer to new lines?

The responsibility of supplying water service to current customers during the transfer to new lines typically falls to the utility. Utilities are the organizations or entities tasked with providing essential services, such as water, to customers. They have established infrastructure, resources, and operational protocols in place to ensure the continuous delivery of water, even when new lines are being installed or when existing ones are being upgraded.

This process involves careful planning and execution to minimize disruption to the service. The utility coordinates the necessary logistics and utilizes trained personnel to maintain service continuity and handle any potential issues that arise during the transfer process. This is crucial in ensuring that customers do not experience outages or interruptions in their water service.

In contrast, the mayor usually has administrative responsibilities and does not directly oversee utility operations. The superintendent may oversee a specific department but does not typically have the authority to manage day-to-day service provisioning in this context. Contractors, while essential for the construction and installation tasks, do not manage customer service aspects directly.